You have no items in your shopping cart.
It sure is. We use PayPal to process payments. So not even our staff get to see your payment details. PayPal is the World's biggest secure payment provider. Our website is built on the Shopify secure platform. All of your personal information is locked down tight with SSL Certificate.
As soon as you make the order you will receive the confirmation email which means your order is securely received. Your order will be processed and shipped usually within 1-3 days, but usually the very next day after your make the order. The rare exceptions are when we are running a special sale when it might take couple of days longer but never exceeding 5 days.
Once the order is sent to our logistics company for shipping, you will receive an additional email with shipping confirmation including your order tracking code and details on how to track the shipping status of the order.
We work with different partners/manufacturers from USA, Europe and Asia in order to bring the best choice of apparel to our customers. That means that depending on the product ordered, it might be shipped from USA, Europe or Asia.
It may take anywhere from 10 - 30 days on average depending on the destination. In general, most typical shipping times from the day of shipping for different countries are listed below, also we measure shipping times in reality based on real shipping data of thousands of orders we shipped so far and state them in the brackets:
Shipping time is also highly dependent on the customs and import process in your country and might vary during the holiday or seasonal events.
NOTE: We understand that these are perhaps a bit longer shipping times than expected, but keep in mind that these are custom designed items which cannot be found in regular stores and we work really hard to partner with many different manufacturers across the globe in order to provide you with the best and most unique selection so our customers find it well worth waiting for :) Additionally, we ship anywhere in the word and shipping is always free!
As soon as your order is shipped, you will receive the shipping confirmation email including the tracking code.
We answer all email within 24-hour.
You must contact us within 1 business day of placing the order to arrange an order change. You can do this by emailing email@example.com with your order number.
You must contact us within 1 business day of placing the order to arrange an order change. You can do this by emailing firstname.lastname@example.org with your new color or size option.
You must contact us within 1 business day of placing the order to arrange an order change. You can do this by emailing email@example.com with your new delivery address.
Please contact us at firstname.lastname@example.org and provide us with your order number. If we’re at fault, you can send us back the items and we’ll send you out the correct items at our cost (or issue a refund).
Please contact us at email@example.com and provide us with your order number. *Please note that certain products are not eligible for return/exchange.
The majority of our inventory is shipped from our warehouses in China with a select few products from other distribution centers in the United States. That being said, sometimes your order may come in different packages at different times.
Please contact us at firstname.lastname@example.org and provide us with your order number. You can send us your item back and we will issue a refund. *Postage costs will be at your expense.
Generally, yes. If you are interested in some type of collaboration, please send us your information, link to your social media account and any other helpful information to email@example.com and we will get back to you.